Now Hiring - Automotive Sales Associate in San Bernardino, CA

In this position you would be responsible for selling vehicles while achieving and maintaining appropriate levels of gross profit, volume and customer satisfaction. You would report directly to the Sales Manager.

When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding benefits....and more:

• Competitive Wages
• Paid Time Off for Volunteer Time
• Paid Vacation, Sick and Holidays
• Paid Basic Life Insurance
• 401K
• Health, Dental, Vision Insurance
• Other Supplemental Insurance options such as:
  • Additional access to Term Life Insurance Policy
  • Short Term and Long-Term Disability
  • Health care, dependent care, and family reimbursement accounts
  • Pet Insurance

Essential Duties, but not limited to:

• Satisfies the transportation needs of vehicle purchasers.
• Approaches, greets and helps or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Suggests alternative vehicles if necessary.
• Understands the terminology of the automobile business and keeps abreast of changes in product technology, incoming inventory, features, accessories etc.
• Provides thorough product information and demonstration to all prospects.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer before test drive begins.
• Exhibits a high level of commitment to customer satisfaction.
• Utilizes dealership sales control and follow-up system.
• Knows and understands the federal, state and local laws which govern retail auto sales.
• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Knows and understands equity and values and can explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Turns 100 percent of closed deals to finance and insurance manager and presents properly completed paperwork (i.e., insurance information, trade title etc.).
• Prepares sold vehicles for customer delivery (i.e., cleans vehicles, fills gas tank and ensures all features are operational) prior to customer arrival.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Schedules first service appointment.
• Follows up on all post-delivery items, tag/title work, “we-owes,” and special requests to be sure that all customer expectations are met.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development and follow-up system.
• Works with the service department and body shop to ensure that vehicles are properly reconditioned on schedule.
• Attends sales meetings.
• Helps with the used-vehicle inspection process.
• Helps to keep the used-vehicle department neat and clean.
• Maintains a professional business appearance.
• Writes complete sales orders and processes paperwork in accordance with established dealership policies.
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to utilize time better and plans more effectively.
• Other tasks as assigned.

• High School Diploma or equivalent, required
• Minimum 1 year of Commercial/wholesale experience (Preferred)
• Minimum 1 year of Working knowledge of Reynolds and Reynolds system (Preferred)
• Previous Subaru dealership parts or equivalent working experience (Preferred)
• Bilingual, (Preferred but not necessary)
• Ability to multi-task in a demanding environment
• Team oriented, flexible and focused on maintaining a high level of customer service
• Valid driver's license